Due to unprecedented holiday volumes and continued difficulties due to the COVID-19 pandemic, shipping carriers have suspended their guaranteed commitment times for all shipments going to any destination until further notice. Please ensure ample time for your shipment to arrive, as shipments in the 2021 holiday season will likely be subject to delays. All delivery estimations given at checkout can possibly see delays. Please keep an eye on your tracking and if you have any questions, feel free to reach out to us.
2 Days Shipping
|2 Days Shipping||2 Days Shipping|
|Guaranteed Arrival||Guaranteed Arrival|
|10-20 Bussiness Days||7-12 Bussiness Days||5-7 Bussiness Days|
We are able to ship some items to APO/military addresses but weight restrictions may apply and orders must be placed over the phone and not online. We currently do not ship outside of the United States.
Order Cancellation and Changes
Once a tracking code has been generated, we will not cancel or make changes to your order.
We reserve the right to use a different shipping carrier (using a comparable service) than what was selected at checkout. Orders will be shipped using our preferred provider and we are unable to accommodate shipping orders on a customer’s personal shipping account.
Free or bonus items included with purchase may be substituted with other items of similar value as necessary and will be shipped using the lowest cost means available.
We will post tracking numbers to your order at the time of shipment or as soon as they are available. Any package over $750 will have a signature requirement, and for security purposes we will not remove that requirement for any reason.
Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.
If you elect to refuse the delivery of the items you ordered from Seattle Coffee Gear or return items without requesting a RMA (Return Merchandise Authorization), a 20% restocking fee plus original shipping charges will be deducted from your refund.